The Importance of Email Security!

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Cybercriminals are continuously finding new ways to breach organization networks. The most common method is via email.

They target businesses by using their end user email addresses, often found shared on social networks and other locations online. The end users then unintentionally and innocently click on phishing links. This opens malware attachments, or give up credentials and other sensitive information online, meaning success for the Cybercriminals.

Recently, there has been a large increase in spam/trojans/viruses and phishing emails, with the main awareness raised regarding the TV License email scam. As reported by the BBC, “Action Fraud said it received 5,247 complaints about such emails between 1 October and the end of December.”

Email providers, like Microsoft, do provide a basic level of filtering on incoming emails which delivers some suspicious emails to your Junk/Spam folder. However, as mentioned this is a basic filter and will not protect against convincing emails originating from cybercriminals.

However, there are many steps a business can take to combat these horrible, compromising emails. Numerous layers of security/protection will reduce the chance of being impacted/attacked.

1. Additional Layered Email Security Protection;
This service acts as an extra layer when it comes to preventing spam/trojans/viruses and phishing emails getting through to the business. It will stop emails from being received by the unaware user which are determined as a threat, protecting against ransomware/viruses/impersonation attacks, fraud, phishing and more.

2. Multifactor Authentication
Another service we recommend is Multi-factor authentication, which provides a further layer of security on the user’s email account. This will protect against any attempt to comprise the email accounts. Even if the cybercriminal has the password of the email account, they wouldn’t be able to gain access without the authentication code which is exclusively linked to the email account. This will ensure access for only the intended user.

3. Security Awareness training
Taking part in the cybersecurity awareness training, includes phishing simulations, IT and security best practices, data protection and compliance training (where relevant). This knowledge will enable businesses to significantly reduce the risks they face due to user error. This will ensure people, processes, and technology are all harnessed effectively together to stop cybercriminals.

If you wish to find out more on how to best protect your business from cybercriminals and the services we provide, contact us on 02890945542 or email


StaffHub retiring to Microsoft Teams

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Microsoft recently announced that Microsoft Teams is evolving to include a new set of capabilities that will simplify schedule management and help deliver the tools for every worker to get the job done.

With Microsoft’s investments in schedule management, which has been developed with Firstline Workers in mind, Microsoft has decided to retire Microsoft StaffHub and bring this capability in addition to a new Home screen experience, into Teams, making it the platform for all workers.

Customers that have been using Microsoft StaffHub, have been recently notified.

If you were planning to use StaffHub, it would be best to explore Microsoft Teams, which has numerous benefits, with team communication and collaboration, ideal for employee management.

From 1st April 2019, Microsoft StaffHub will no longer be available for new tenants and will be removed from the Apple App Store, Google Play Store, and all other points of access. Microsoft StaffHub will then stop functioning for all users on 1st October 2019. Anyone who attempts to open it will be greeted with a message directing them to download Microsoft Teams.

These changes are part of Microsoft continued efforts to refine Microsoft 365 and Microsoft Teams. as the universal toolkit for teamwork.

If you wish to find out more on Staffhub or Office 356 contact us on 02890945542 or email


Updates to Outlook on iOS and the Web

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Microsoft will start to roll out a new design in Outlook for iOS. The changes are tailored to create faster and more focused experiences with more context at a glance.

As part of ongoing Office 365 user experience updates announced and the new icons revealed, the changes to Outlook for iOS updates include:

– A bold blue header and updated typography across email, calendar, search experiences and account and contact avatars for instant recognition and ease of navigation to and within the app

– Enhancements to the Focused Inbox and Other toggle and message filtering experience

– Subtle design additions including sensory improvements and haptic feedback with swipe Users will be able to update Outlook for iOS when it’s available to them through the iTunes Appstore roll out that’s taking place.


Microsoft is also rolling out multiple new features for Outlook on the web.

Once these features are available for your organisation, you will be able to:

– Sign into Outlook on the web at People with an Office 365 account that use Outlook on the web will be able to sign-in to their work/school accounts using Sign in via

-Use improved response tracking: Microsoft has improved how Outlook handles meeting responses. Previously, when you selected “Don’t send response” or turned off the “Notify organiser” toggle, Outlook wouldn’t register your response to the meeting and the organiser wouldn’t know your response. With this change, when you select “Don’t send response” or turn off the “Notify organiser” toggle, Outlook won’t email your response to the organizer but will update the meeting invite with your response. The meeting organiser and invitee both have to be in Office 365 for improved response tracking to work.

– Use Teams for online meetings: After this change takes place, if your organisation has enabled Microsoft Teams, the new Outlook on the web will use Teams as the default online meeting tool instead of Skype for Business. If your organisation hasn’t enabled Teams, the new Outlook on the web will continue to use Skype for Business. This update will only show in the new Outlook on the web and not in the classic experience. These features have begun gradually rolling out, and Microsoft is expecting rollout completion in January 2019.

If you wish to find out more on Office 365 or Outlook contact us on 02890945542 or email




Ideas in Excel

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Office applications are constantly improving, especially with the use of AI technologies across its apps to help people to achieve their best work!

Ideas are no different! This feature is about bringing together related services and features in an intelligent way to create smart, actionable suggestions that save you time and enhance your content!

Ideas proactively surface suggestions that are relevant and tailored to what you’re working on to reduce the time and effort you need to spend to get things done in Office.

Microsoft has introduced Ideas in PowerPoint Online and Excel:

In PowerPoint, Ideas is about helping you and your users author a meaningful, engaging, and polished presentation with minimal effort through a curated set of actionable and intelligent suggestions to help with design, content, and writing. Ideas will begin rolling out to Targeted Release customer in PowerPoint Online at the end of October.

In Excel, Ideas (previously called Insights) helps you identify interesting trends and patterns in your data, providing charts with formatting and titles that can accelerate customers’ analysis and understanding.

If you wish to find out more on Office 365 or Ideas, contact us on 02890945542 or email


The importance of Cloud backups!

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Have you ever thought “Are my Emails, OneDrive for Business, SharePoint…? Actually, my entire 365 being backed up??”  Well, it is definitely one to make sure you know the answer to!

Without Office 365 Cloud backup, you are vulnerable to data loss! Just think of the amount of business critical information you have within email alone, never mind in SharePoint! What happens when all your critical business information becomes corrupted?

Office 365 and cloud solutions do provide many benefits, from the availability of data to ease of collaboration. However, it cannot prevent data corruption and loss. Here steps in Cloud Backup!

Cloud backup allows your Office 365 content to be restored within minutes!

For example, if your employee permanently deletes an email and it was required for an audit! With Cloud backup in place, this can then be easily retrieved.
The same applies to a SharePoint / OneDrive for Business file.

If you wish to find out more on Office 365 Cloud backup contact us on 02890945542 or email

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